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PowerDNS Support
from the Experts

Customers benefit from support by PowerDNS experts. Multiple service levels are available (from office hours to 24/7 availability), all defined by SLAs. The support team helps with PowerDNS related issues and collaborates with Professional Services consultants to also resolve problems that are not strictly related to our solutions. We even offer support with deployment and hardware related problems as well as operating system issues, for example network problems or CDN routing.

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  • 24x7 Support from PowerDNS experts and developers
  • Hands-on installation and configuration assistance for optimal performance of your PowerDNS platform
  • Local Professional Services team able to assist with advanced customization and migration
  • Regular DNS health-check of DNS configurations
  • Remote monitoring service for additional support, quick troubleshooting, and platform optimization
  • Very active community that identifies and solves potential issues in pre-releases
  • Bug-bounty program for effective security

PowerDNS customers can contact the support team using their license key.  For users of our community versions, community support and resources are available. Please contact us if you are interested in commercial PowerDNS support.

Supported Product Versions

PowerDNS releases new software continuously. To ensure high quality support, we focus our support on up-to-date major and minor product versions. The supported releases for all PowerDNS products can be found here.

Supported OS Versions

PowerDNS support its open source products, as well as the commercial software that provides extended and enchaned capabilities, on various operating systems. The latest supported operating systems are listed here.

Contact us to learn more about our support and services.